New Chapter

Tuesday, June 05, 2012
What date is it today?...

June 5? Oh, wow.

I've been out of work for 5 days now. Imagine that. Yes, my last working day was May 31, 2012. That was last Thursday. It's just now that I feel like I'm starting to settle in though. No, scratch that. I still feel like I'm just on vacation. So maybe I won't start to get bored until... Hmmm... Next month? Hahaha!

Anyway, I've been pretty busy since the start of this month.

June 1 - 2: MSET Team Building in Cattleya, Antipolo City.
June 2: Picked up fresh stocks of By Nature Handmade Soaps. (Yes, I'm still a reseller.) Quick shopping for necessities with the hubby, then capped the day with a 90 minute massage at 168 Spa in Antipolo.
June 3: Church. Spent the evening with my childhood buddies. CY's home for an entire month.
June 4: Spent the day with my parents.

Well, my non-working days have been pretty eventful. I missed blogging. This is good. It's good to be back. :)

To cap off this post, I'll share with you the last e-mail I ever sent out as an employee of Sykes Asia, Inc. Just for the heck of it. Be warned though. It's a pretty long e-mail. :p


I never thought I’d write a goodbye letter on my last working day because it seemed too clichéd for me, but now I know that I can’t just vanish from Sykes without a few final words. Well, in this case, it’s not exactly a “few”. J

May 31, 2004 was when I signed my contract with Sykes. I’m a BS Psychology graduate and I actually thought I was signing a contract for an HR post. Lo and behold, I actually signed a contract for an agent post in an airline reservations account for Independence Air (aka Atlantic Coast Airlines). It’s a domestic airline in the US that didn’t last long. I had a lot of hesitations in accepting the job because I was skinny as a stick back then (believe it or not), and I thought that the graveyard shift would make me look anorexic. Well, you guys know that didn’t happen. Hahaha!

At first, I thought I’d stay for just a couple of months until I found a job that’s in line with Psychology. But, well, what do you know. I learned to enjoy and love the call center life so I stayed.

It was in October of 2004 when I got transferred to Prudential as an agent, because my first account went on EOL. I was an agent in Pru for a little over 2 years, if I’m not mistaken. I loved taking calls and I still miss it even now. It was in Pru where I met a lot some of my closest friends. It was also in Pru where I started growing in the industry. From an agent level, to a Quality Coach, to an English Coach, then to an English Specialist.

When I got transferred to APAC to handle more or less 5 accounts, I had my anxieties. I was going into new territory and I didn’t know a lot of people. Well, it turns out I also met a lot of great people. Managers and agents alike were welcoming and very supportive. My circle of friends grew some more.

And here we are, today. My last day with the company after 8 great years. I could hardly leave without expressing my sincerest gratitude to the people who were there with me every step of the way.

Thank you, ACA peeps. We had a grand time taking calls during those US typhoons and holidays. It was a whirlwind experience, but one that’s meant to be treasured nonetheless.

PRU – Thank you. It was with you guys that I started to spread my wings (and fly. Hehe). I enjoyed working with dedicated and driven individuals. I’ve always been proud to have been part of the PRU team. Thank you for the great times and for the friendship. Those will be cherished forever.

APAC – It was a short and challenging year, but I’d like to think that I’ve gained a lot of good friends in the short span of time that I was here. 5 accounts with populations not over 200. Well, 6 accounts, if you count the 3 agents from TMW. Hehe! It seems easy-peasy, but we all know that these small accounts are all very different and diverse. It’s never as easy as it looks. But working with each of you was an enjoyable process. Fret not, because Ralph will take care of you from now on. J Thank you for the heartfelt concern when I announced my resignation. I know when you all said “I’ll miss you” that you meant it. And that counts a lot. J

MSET – Ahhh. The ECAs, the ECs, and the ESs.
To the English Specialists – The core group is purely male now. I’m sure the core meetings won’t be the same without me. :p Y’all are like the brothers I wish I never had (kidding), and I’m sure you all know that I love you and that I’ll miss you heaps.
To Stef – Thank you for always believing in me. You are one of the greatest bosses anyone could ever have. I’m blessed to have been your direct report for some time. You’re an inspiration to everyone around you. I’ll miss you a lot.
To the ECs and the ECAs – You guys are so much fun to be with. Such bright individuals. You all have so much in you that just needs a little honing. Keep striving for more and you’ll go far. Thank you for the fun calibration sessions and meetings. Those eat-outs and impromptu outings are things I’ll never forget.

The day will soon come to a close and I will logout of HRIS for the very last time. My journey with Sykes will soon be over, but a new chapter in my life will begin.

I would like to thank you all one last time. And here, I leave you a quote as my way of trying to end this e-mail with a bang. Hehe!

“Don’t be dismayed at good-byes. A farewell is necessary before we can meet again and meeting again, after moments or a lifetime, is certain for those who are friends.
It’s something unpredictable, but in the end is right, I hope you had the time of your life.”

Wait, I don’t think that quote made a lot of sense. LOL. So here, I’ll end my email with a *hug* for everyone and a knowing that even when we say goodbye, the friendship that we’ve built will always remain. There will always be a chance for fresh hellos. J

And of course, there’s Facebook, Twitter, and Instagram. J


  1. good luck, deyna girl!!! we miss you :o)

  2. Awww. Thanks Mama Jen! I miss you! I kinda miss work too... Hehe!


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